-- Excuse me, is the shop open around the clock?
--- ________. Only from 8:00 a.m. to 4:00 p.m.
A. I’m not sure B. Well, it depends C. I’m afraid not D. That’s right
知识点：情景交际
C
Living in ever increasingly fast-paced world, we must take____ advantage of every opportunity to develop．
A．an; the B．an; an C．the; an D．the;／
知识点：冠词
D
Agriculture _____ about 14 percent of global greenhouse gas emissions, and transporting the food around adds to the environmental cost.
A. cares for B. applies for C. accounts for D. answers for
知识点：动词/动词短语
C
— Can I pay the bill by check?
— Sorry, sir. But it's the management rules of our hotel that payment ______be made in cash.
A. can B. need C. will D. shall
知识点：情态动词
D
-----What about today’s temperature?
------It’s the same as, if the weather report is exact as usual, _____ of yesterday.
A. one B. that C. ones D. those
知识点：代词/不定代词
B
Rock-climbing is a breathtaking activity, very popular nationwide among young people, ______ cooperation as well as courage plays an important role.
A. who B. which C. where D. of which
知识点：定语从句
C
The question that puzzled them is ____ they can get rid of the air pollution in the area.
A. how is it that B. that is how C. what is that D. how it is that
知识点：强调句
D
－When will the expert come and give the lecture on economic development
－Not until our program ____by the government
A. approves B. is to approve C. will be approved D. has been approved
知识点：现在完成时及其被动式
D
．- - How dangerous it was!
- - Yes, but for the passer - by' s quick action, the girl _____．
A．was drowned B．could have been drowned
C．had drowned D．should be drowned
知识点：虚拟语气
B
Looking back on the three - year life in the mountain village, Thomas it as a milestone in his personal development．
A．values B．confirms C．declares D．assumes
知识点：动词/动词短语
A
you may have , you should gather your courage to face the challenge .
A. However serious a problem B. Whatever serious a problem
C. However a serious problem D. No matter how a serious problem
知识点：定语从句
A
Some very common things such as to the sun for a long time will do harm to people's skin and even cause skin cancer．
A．exposing B．being exposed C．having exposed D．exposed
知识点：动词-ing形式
B
The present question is ____ many students consider it impossible ____ is really possible if effort is made.
A. what; that B. that ; that C. that; what D. what; what
知识点：表语从句
C
We don’t care if a hunting dog smells _____, but we really don’t want him to smell ____.
A. well, well B. bad, bad C. well, badly D. badly, bad
知识点：形容词
D
As is known to us all, under no circumstances______ temporary economic development at the expense of the environment and resources.
A. should we seek B. we should seek C. we had sought D. had we sought
知识点：倒装与省略
A
完形填空（共20小题；每小题1.5分，满分30分）
I was at the post office early that morning, hoping to be in and out in a short while．Yet, I 36 myself standing in a queue that went all the way into the hallway．I had never seen so many people there on a weekday．It seemed someone might have made an announcement, welcoming customers to carry as many 37 as they could and bring them in when I needed to have my own package 38 ．The queue moved very slowly．My patience ran out and I got 39 ．The longer it took, the angrier I became．When I got to the counter finally, I finished my 40 quickly and briefly, and then walked past the queue that was now extending past the front door．
"Excuse me," I said, trying not to be too pushy．Several people had to move 41 to make room for me to get to the 42 ．
I stepped out, complaining about the 43 conditions．Thinking I was going to be late for my dentist appointment, I headed into the parking lot．
A woman was coming across the lot in my 44 ．She was walking with determination, and each step sounded very heavy．I 45 that she looked as if she could breathe fire．It stopped me in my tracks．I 46 _ myself and it wasn't pretty．Had I looked like that? Her body language said that she was having a _47 day．My anger melted away．I wished I could wrap her in a hug but I was a 48 ．So I did what I could in a minute 49 she hurried past me－I smiled．In a second everything changed．She was astonished, then somewhat 50 ．Then her face softened and her shoulders 51 ．I saw her take a deep breath．Her pace slowed and she smiled back at me as we passed each other．
I continued to smile all the way to my _52 ．Wow, it's amazing what a simple smile can do．
From then on, I became aware of people's 53 and my own, the way we show our feelings．Now I use that _54 every day to let it 55 me that when facing the world, I can try a smile．
36．A．found B．helped C．troubled D．enjoyed
37．A．things B．packages C．chances D．dollars
38．A．lifted B．cashed C．weighed D．carried
39．A．pleased B．disappointed C．delighted D．annoyed
40．A．business B．choice C．situation D．attitude
41．A．away B．about C．along D．aside
42．A．counter B．cashier C．exit D．entrance
43．A．weather B．service C．work D．shopping
44．A．satisfaction B．decision C．direction D．imagination
45．A．announced B．discovered C．proved D．noticed
46．A．trusted B．recognized C．hid D．persuaded
47．A．rough B．bright C．big D．nice
48．A．gentleman B．stranger C．customer D．passenger
49．A．until B．though C．before D．since
50．A．attracted B．frightened C．cheered D．confused
51．A．trembled B．raised C．relaxed D．tightened
52．A．car B．office C．home D．doctor
53．A．appearances B．reactions C．behaviors D．expressions
54．A．treatment B．awareness C．conclusion D．achievement
55．A．remind B．show C．give D．tell
知识点：完型填空
完型：ABCDA/DCBCD/BABCD/CADBA
LONDON (Reuters) — Children are dying for lack of drugs tailored to their needs, according to the World Health Organization (WHO), which launched a global campaign on Thursday to promote more research into child medicine.
More than half of the drugs currently used to treat children in the industrialized world have not been specifically tested on youngsters.
The problem is even worse in developing countries where price remains a major barrier and 6 million children die each year from treatable conditions.
In the case of HIV/AIDS, the few existing pediatric therapies（儿科的疗法）developed for children generally cost three times more than adult ones.
As a result, clinicians lack clear guidelines on the best drug to use and often have to guess at the correct dose.
Fortunately, the WHO has drawn up the first international List of Essential Medicines for Children, containing 206 products considered safe for children.
“But a lot remains to be done. There are priority medicines that have not been adapted for children’s use or are not available when needed,” said Dr Hans, the U.N. agency’s director of medicines policy and standards.
Medicines that need to be adapted to children’s needs include many antibiotics, pain drugs as well as combination pills for HIV/AIDS, tuberculosis and malaria.
The agency is building an Internet entrance linking to clinical trials carried out in children and will launch a Web site with the information early next year.
Testing medicines on children has always been a controversial issue, since good ethical（伦理的）practice requires informed agreement from people participating in clinical trials, which is difficult to obtain in the case of children.
As a result, research-based drug companies have been wary of developing child-friendly medicines and general companies have been slow to produce them at lower cost.
In an attempt to deal with the issue, both Europe and the United States now have special rules offering extended patent protection for drugs that have been tested on children.
56. Which of the following is the best title of the passage?
A. A Global Campaign to Promote Research into AIDS Medicine
B. WHO Says Children are Dying for Lack of Child-sized Drugs
C. Many People are Concerned about Children’s Drugs
D. Measures Taken to Develop Child-friendly Medicine Quickly
57. Which of the following medicine is not needed to be adapted to children’s need according to the passage?
A. Pain killers. B. Tuberculosis. C. AID pills. D. Flu pills.
58. Why has testing medicines on children always been a controversial issue?
A. It is against good ethical practice
B. Children shouldn’t take part in clinical trials.
C. It is hard to get informed agreement from children tested.
D. Parents don’t allow their children to be tested on medicine.
59. The underlined word “wary” in the last but one paragraph means _________.
A. fast B. fond C. cautious D. uninterested
60. What can be inferred from the passage?
A. There is still a long way to go on children’s medicine.
B. An Internet entrance is being built to link to clinical trials carried out in children.
C. Both Europe and the United States now have special rules offering extended patent protection for adults’ drugs.
D. Less than half of the drugs currently used to treat children in the industrialized world have not been specifically tested on youngsters
知识点：新闻报道类
BDCCA
Edgar felt quite excited at the thought of his first swim of the summer. With the sun shining down so strongly, the sea was certain to be warm enough. He walked quickly along the sea-front towards the steps that led on to the sands. He smiled cheerfully at the passersby. He had just smiled and raised his hat to an elderly lady when a man with a camera caught his arm and stopped him. Edgar heard a little buzzing noise from the camera.
“Your photograph, sir, in glorious colour in just one moment if you please,” said the man in one breath. Then the buzzing stopped, and he held the photograph in his hand and was waving it to and fro. In a
moment he handed it over, and Edgar saw the bright blue splash of his shirt half filling the picture.
“Seventy pence, sir,” the man said. “It’s the bargain of your holiday.”
“Seventy pence,” Edgar repeated, mildly. “For this?” He stared at the photographer.
“They’re normally eighty-five, sir, but for a single subject I make a cut-price offer. It’s the best value you’ll get in Chadwell.”
“You’ll have to make a better offer,” Edgar said. It was a good photo though, he thought, so bright and clear. His hat was held high, and he was smiling broadly at the old lady, whose arm and handbag came into a lower corner. He had had no idea that he was being snapped. He thought he was really quite a good-looking chap.
“That’s as good as any studio job that would cost you pounds,” said the cameraman. “It’s better in a way because it’s so natural. Only seventy pence, sir.”
“I’ve never paid so much for a snap in my life. It simply isn’t worth that kind of money. It’s not as if I need the thing. Look, I’ll give you twenty-five.”
“No, I can’t do that. Each of these instant colour shots costs me 50p — that’s the price of the blank frame, so you see…”
“Criminal, criminal,” Edgar broke in. “You want a profit of forty per cent. Well, not at my expense, I’m afraid. I’ll give you your 50p and that’s that.”
“Let me see, then.” The man suddenly took the photograph out of Edgar’s hand. “I can’t waste any more time with you. It’s 70p or I keep it.”
“Keep it,” Edgar said. He turned, looked out to the sea, and then walked quickly away.
61. Why do you suppose Edgar was in Chadwell?
A. It was his hometown. B. He was there on holiday.
C. He was in the making of a film. D. He was there to have his photograph taken.
62. Edgar smiled at and raised his hat to the lady because ________.
A. he thought he recognized her B. he wanted the photograph to be amusing
C. she was having her photograph taken D. he was feeling excited and cheerful
63. The photographer lowered his price to 70p because __________.
A. Edgar wanted to bargain for the photo
B. Edgar couldn’t afford to pay the normal price
C. Edgar was the only person in the photo
D. there was only one copy of the photo
64. What did Edgar think of the photo?
A. He thought it made him look like a criminal.
B. He liked it but thought it was too dear.
C. It annoyed him because he hadn’t expected it.
D. He thought it was a bargain at the price.
65. We can infer from the passage that _______ .
A. Edgar was an indifferent but good-looking man
B. Edgar smiled at the photographer because he was being photographed
C. the photographer was actually a criminal
D. Edgar didn’t buy the snap at length.
知识点：人物传记/故事类阅读
BDCBD
Why are people interested in eating raw foods or whole foods? One reason is that eating these types of food reduces the risk of acid accumulation in your body.
Raw and whole foods are usually digested more efficiently than cooked and refined foods. When we cook foods, we destroy the natural enzymes (酶) that are part of the food in its raw form. These enzymes were intended by nature to help us digest the food. When we consume food without these natural enzymes, our bodies either digest the food improperly or allow too many nutrients to be absorbed into the bloodstream. In both instances, the result is obesity. When too many nutrients are absorbed at once, the body grows fat. Improperly digested food moves slowly through the digestive tract, where it becomes increasingly acidic. To protect its vital organs from this acidic waste, the body changes the acid into fat and stores it safely away from the organs.
Processed foods contain chemical elements, which might confuse the appetite mechanism (新陈代谢) that tells us when we’ve had enough to eat; as a result, people often overeat. Processed foods also upset the digestive cycle. The body will either identify these foods as allergens and then store them safely away from the organs as fat, or the remains of undigested food will become acidic and enter the bloodstream as acid waste, which will stick to the blood vessel walls and block the passage of vital oxygen and nutrients heading for the body’s cells. The body’s metabolism becomes inactive, and the result is weight gain and obesity.
The accumulation of acid in the digestive tract makes digestion increasingly inefficient. When that happens, even healthy foods can become acidic and the food allergies will become more common.
To stop this vicious（恶性的）circle in its tracks, people need to consume food and supplements that will neutralize (使…中和) the acid already accumulated in body. Eating the right types of raw and whole foods can help. It’s also important to restore your enzyme balance. You need to identify and avoid the foods that cause acid accumulation and consume the foods that increase enzyme production. If you truly want to change and help your body heal itself, you need to take an active approach.
66. What is the main purpose of this passage?
A. To advocate eating more raw and whole foods.
B. To tell the differences between raw and processed foods.
C. To inform people of the harm of processed foods.
D. To warn people of the problem of obesity.
67. It can be inferred from Para. 2 that __________.
A. it is essential for people to protect their vital organs
B. foods with natural enzymes help people keep fit
C. we’d better be cautious about raw and whole foods
D. giving up cooked and refined foods is a new lifestyle
68. Processed foods are unhealthy because they __________.
A. destroy body’s cells B. are difficult to digest
C. may lead to obesity D. stop body’s metabolism
69. What is likely to be talked about following the last paragraph?
A. Active approaches to avoid acid.
B. Different causes of acid accumulation.
C. Correct ways to cook raw foods.
D. Suitable types of raw and whole foods.
70 What can we learn from the text?
A. Processed foods are good for our appetite mechanism.
B. Eating the right types of raw and whole foods does good to our body.
C. The accumulation of acid in the digestive tract makes digestion more effective.
D. Processed foods also comfort the digestive tract.
知识点：健康保健类
ABCDB
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people, and 80 percent of the people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the “phone rage”—caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust— the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher (购物礼卷) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems .
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
71. We can learn from Paragraph 2 that .
A. complaining customers are hard to satisfy
B. unsatisfied customers receive better service
C. Satisfied customers catch more attention
D. well-treated customers promote business
72. The writer mentions “phone rage” (Paragraph 3) to show that________.
A. customers often use phones to express their anger
B. people still prefer to buy goods online
C. customer care becomes more demanding
D. customers rely on their phones to obtain services
73. What does the writer recommend to create delight?
A. Calling customers regularly B. Giving a “thank you” note.
C. Delivering a quicker service D. Promising more gifts.
74. If a manager should show his empathy (Paragraph 6), what would he probably say?
A. “I know how upset you must be.” B. “I appreciate your understanding.”
C. “I’m sorry for the delay.” D. “I know it’s our fault.”
75. Customer delight is important for airlines because________.
A. their telephone style remains unchanged
B. they are more likely to meet with complaints
C. the services cost them a lot of money
D. the policies can be applied to their staff
知识点：社会现象类
/DCCAB
阅读表达（共5小题；每小题2分, 满分10分）
阅读下面短文, 并根据短文后的要求答题（请注意问题后的字数要求）。
[ 1 ]A great number of people spend a lot of time earning money because they believe the money it-self will make them happy, or will guard them against things that will make them unhappy．They make great efforts to achieve the perfect relationship, the perfect house, the beautiful body, the approval of others, all in an attempt to be happy．
[2] Sometimes these things make people happy; other times, people stress over not having reached the goals, or reach them and find they’re still unhappy．Other times, people focus on just one goal and don * t have time for other things that will make them truly happy．
[3] Some experts studying human happiness and the factors that contribute to it have identified several key areas of life that seem to be more related to personal happiness．Some of them are the things like money, friends, health and living conditions; others are things you may not think of in your daily life, such as your neighborhood and sense of meaning in life．
[4] So while setting your goals, remember all of the areas of life that are important to you and find a balanced lifestyle including social support, personal development, physical health and meaningful pursuits besides career success and financial security．______, your attitude about life and the things that happen to you each day can also have a great effect on your level of happiness and life satisfaction．In addition to being optimistic, happy people tend to believe they are the masters of their fate, rather than the victims of circumstance．
[5] Explore the state of your life, assess how truly happy you are, and find a direction to work to-ward that will likely bring more happiness．Reach your goals, set new ones and live a life that truly makes you happy．
76．What’s the main idea of the passage? （ no more than 5 words．）
___________________________________________________________________________
77．What would happen to those who focus on just one goal and don’t have time for other things? （no more than 6 words）
_______________________________________________________________________________
78．Fill in the blank in Paragraph 4 with proper words．（Please answer within 5 words．）
_______________________________________________________________________________
79．List three other factors that can make people happy except money and friend. （no more than 13 words．）
① ② ③
80．What does the word "it" （Line 1, Paragraph 3） probably refer to? （2 words）
___________________________________________________________________________
第二节 写作（满分25分）
知识点：填空
：76.How to be happy/how to stay happy
77.They will lose/miss true happiness
78.Moreover/what’s more/In addition/ Besides
79. health ；living condition；your neighbourhood； sense of meaning in life （任意3个）80. human happiness.
书面表达（满分25分）
有些高中生有时与同学发生这样或那样的矛盾或冲突，这些问题会给大家带来烦恼甚至影响大家的学习。请你用英语写一篇120词左右的短文，分析一下产生矛盾或冲突的原因，并谈谈应如何正确地与同学相处。（关键词：classmate conflicts）
知识点：书面表达
Classmate conflicts among senior middle school students are often heard on campus over recent years. These conflicts make the excitement of campus life grow grey and have bad effects on both their living and learning.
Classmate conflicts often rise from daily tidy things such as space to store books and notes. Different students have different personalities, which can tear classmates apart and sometimes even lead to serious conflicts. Besides, the fact that students have different attitudes towards certain issue is another factor causing these conflicts.
Classmate conflicts are harmful and needed to be settled. Though many people think that school discipline can soften the conflicts, I believe learning to be tolerant with each other can play a more constructive role because it teaches students flexibility and the art of compromise. Meanwhile , communication contributes to the solution to this problem since many of these conflicts result from misunderstanding.